Amazon delivery possible to COVID 19 positive home

HII , online companies such as amazon,flipcart,grocery,and other website has restricted the delivery when lockdown has recently started  but after 5 to 6 months companies have started the home deliveries in the town and cities

While several of these retailers expect to resume delivery of product and essentials in a few days, they face a challenge of getting  workers back to their warehouses and on to the streets, multiple industry .
 

Deliveries for online retailers had come to a halt over the last three days as fulfilment centres were closed, on-ground staff and delivery personnel were not able to move on the roads, and trucks carrying supplies across state borders were pulled up.

Ecommerce marketplaces Flipkart, Amazon and Snapdeal said they will accord priority to delivering essential items. They said non-essential orders are expected to be fulfilled only after April 15.The MHA's guidelines essentially stated that those activities not specifically prohibited would be permitted, which implies that E-commerce for non-essentials is allowed. Consequently, Amazon India has started delivering all products in most locations. Regarding payment options, Amazon's website states that it is also accepting Pay on Delivery in most locations where they are delivering all products. If a person's location is eligible for Pay on Delivery, they will see the option on the payment page while placing the order 

In the first two phases of the lockdown (that started from March 25), e-commerce companies were allowed to sell only essential items like grocery, healthcare and pharmaceutical products. In the third phase which stated from May 4, these platforms were allowed to sell all items in orange and green zones, but only essential items were allowed to be shipped in red zones that include top e-commerce hubs like Delhi, Mumbai, Bengaluru, Pune and Hyderabad

 

Amazon India is reaching out to customers to assure them that receiving deliveries through its platform is safe, and that it continues to take preventative hygiene measures across its sites. The move comes a day after a pizza delivery boy in the city tested positive for COVID-19, and 72 families that had come in contact with him were put under quarantine.The development created concern around whether receiving home delivery of food and other items is a safe option

Amazon, in a statement, said it has advised its delivery associates to clean all frequently touched surfaces of their vehicles and delivery devices at the start and end of routes.

It has also mandated all delivery associates to stay home if they feel sick or have a fever.

"...as an added measure of safety, (Amazon) has temporarily changed the way it's delivering your items. Based on regional regulations and social distancing requirements in the new process, the delivery associate will place your package at your doorstep and maintain a 2 metre distance," it noted. 

In order to adhere to social distancing, and as additional precautionary measure, Amazon has also temporarily suspended processes like exchange and return of products.The company said it has also increased the frequency and intensity of cleaning at all sites and work stations.E-commerce companies are gearing up to deliver products like mobile phones and refrigerators to customers in areas that do not fall under COVID-19 hotspots from April 20.Under the first phase of lockdown between March 24-April 14, the government had only allowed delivery of essential goods, including food, pharmaceuticals and medical equipment,

 Earlier this week, it issued detailed guidelines allowing e-commerce companies to operate. Following the guidelines by the Home Affairs Ministry, states like Maharashtra, Rajasthan and Odisha have also issued directions for e-commerce operations in the state.Walmart-owned Flipkart is also taking stringent measures to ensure that its warehouse and delivery partners are adhering to government and WHO guidelines during deliveries."We are also constantly monitoring the health of our employees and delivery associates using thermal scans/thermal guns," Flipkart said in response to an emailed query.

 The company said it is also keeping a regular track of the affected areas through its centralised security team to avoid exposure of employees in those regions.A Snapdeal spokesperson said its deliveries are handled by leading third-party logistics companies."We will be working closely with them towards the compliance of the safety and sanitization norms mandated by the government for e-commerce operations," the spokesperson said.The spokesperson added that Snapdeal will also guide buyers with regard to safe practices to be followed while receiving e-commerce packets, including encouraging contactless deliveries

Grofers CEO and co-founder Albinder Dhindsa said the company is taking similar steps to ensure safety of its customers and warehouse and delivery teams."...we are following multiple safety and preventive measures across our warehouses, delivery fleet, production of goods as well as for our customers," he said.

Dhindsa said Grofers is conducting mandatory screening of staff using infrared contactless thermometers, and disinfecting and sanitising warehouses after every few hours to keep the entire inventory virus-free

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